.fac-chatbot {
  --fac-bg: #0e1727;
  --fac-header: #121b2b;
  --fac-surface: #101827;
  --fac-surface-soft: #182338;
  --fac-border: rgba(255, 255, 255, 0.08);
  --fac-border-soft: rgba(255, 255, 255, 0.06);
  --fac-text: #f5f8ff;
  --fac-text-soft: #cbd7f4;
  --fac-text-muted: #b2c0df;
  --fac-chip-border: rgba(0, 102, 255, 0.28);
  --fac-chip-bg: rgba(255, 255, 255, 0.05);
  --fac-input-bg: #1b2642;
  --fac-accent: #0066ff;
  --fac-accent-light: #3388ff;
  --fac-accent-strong: #0052cc;
  --fac-accent-dark: #0047b3;
  --fac-accent-rgb: 0, 102, 255;
  --fac-danger: #e3342f;
  --fac-danger-strong: #c7211b;
  --fac-whatsapp: #25d366;
  --fac-shadow: 0 30px 72px rgba(8, 19, 36, 0.42);
  --fac-font: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  --fac-launcher-size: 58px;
  --fac-launcher-icon-size: 34px;
  --fac-panel-width: min(408px, calc(100vw - 24px));
  --fac-panel-max-height: min(680px, calc(100dvh - 96px));
  --fac-radius: 24px;
  --fac-pill-radius: 999px;
  --fac-gap: 14px;
  --fac-offset-x: 24px;
  --fac-offset-y: 24px;
  --fac-z-index: 2147483000;
  position: relative;
  display: flex;
  flex-direction: column;
  gap: var(--fac-gap);
  width: 100%;
  max-width: 100%;
  font-family: var(--fac-font);
  line-height: 1.4;
  color: var(--fac-text);
  color-scheme: dark;
  isolation: isolate;
  -webkit-text-size-adjust: 100%;
}

.fac-chatbot,
.fac-chatbot *,
.fac-chatbot *::before,
.fac-chatbot *::after {
  box-sizing: border-box;
}

.fac-chatbot button,
.fac-chatbot input,
.fac-chatbot textarea,
.fac-chatbot select {
  appearance: none;
  -webkit-appearance: none;
  font: inherit;
}

.fac-chatbot a {
  color: inherit;
}

.fac-chatbot strong,
.fac-chatbot h3,
.fac-chatbot h4,
.fac-chatbot p,
.fac-chatbot label,
.fac-chatbot input,
.fac-chatbot textarea,
.fac-chatbot button {
  font-family: inherit;
  letter-spacing: normal;
  text-transform: none;
}

.fac-chatbot--floating {
  position: fixed;
  right: var(--fac-offset-x);
  bottom: var(--fac-offset-y);
  z-index: var(--fac-z-index);
  width: auto;
  max-width: calc(100vw - var(--fac-offset-x));
  align-items: flex-end;
  pointer-events: none;
}

.fac-chatbot--floating .fac-chatbot__launcher,
.fac-chatbot--floating .fac-chatbot__panel {
  pointer-events: auto;
}

.fac-chatbot--embedded {
  max-width: min(100%, 720px);
  align-items: stretch;
}

.fac-chatbot__panel[hidden],
.fac-chatbot__starter[hidden],
.fac-chatbot__messages[hidden],
.fac-chatbot__suggestions[hidden],
.fac-chatbot__ctas[hidden],
.fac-chatbot__lead[hidden],
.fac-chatbot__composer[hidden] {
  display: none !important;
}

.fac-chatbot__launcher {
  animation: facLauncherPulse 4s ease-in-out infinite;
  display: inline-grid;
  place-items: center;
  width: var(--fac-launcher-size);
  height: var(--fac-launcher-size);
  padding: 0;
  border: 1px solid rgba(17, 39, 74, 0.12);
  border-radius: var(--fac-pill-radius);
  background: #ffffff;
  color: #ffffff;
  box-shadow: 0 16px 36px rgba(11, 29, 49, 0.18);
  cursor: pointer;
  transform: translateZ(0);
  transition: transform 0.22s ease, box-shadow 0.22s ease, background-color 0.22s ease;
}

.fac-chatbot__launcher:hover,
.fac-chatbot__launcher:focus-visible {
  background: rgba(255, 255, 255, 0.96);
  box-shadow: 0 18px 40px rgba(11, 29, 49, 0.22);
  transform: translateY(-1px);
}

.fac-chatbot__launcher-icon,
.fac-chatbot__brand {
  width: var(--fac-launcher-icon-size);
  height: var(--fac-launcher-icon-size);
  display: grid;
  place-items: center;
  border-radius: var(--fac-pill-radius);
  overflow: hidden;
  background: linear-gradient(145deg, var(--fac-accent-light) 0%, var(--fac-accent) 55%, var(--fac-accent-dark) 100%);
  color: #ffffff;
  box-shadow: 0 10px 22px rgba(var(--fac-accent-rgb), 0.32);
}

.fac-chatbot__launcher-icon {
  border: 2px solid rgba(255, 255, 255, 0.92);
}

.fac-chatbot__launcher-icon img,
.fac-chatbot__brand img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.fac-chatbot__default-icon {
  display: grid;
  place-items: center;
  width: 100%;
  height: 100%;
  color: #ffffff;
}

.fac-chatbot__default-icon--launcher svg {
  width: 26px;
  height: 26px;
  filter: drop-shadow(0 2px 4px rgba(18, 8, 44, 0.18));
}

.fac-chatbot__default-icon--brand svg {
  width: 18px;
  height: 18px;
}

.fac-chatbot__default-icon svg {
  display: block;
}

.fac-chatbot__default-icon .fac-icon-bubble {
  fill: #ffffff;
}

.fac-chatbot__default-icon .fac-icon-dot {
  fill: var(--fac-accent-dark);
}

.fac-chatbot__honeypot {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.fac-chatbot__panel {
  width: var(--fac-panel-width);
  max-height: var(--fac-panel-max-height);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid var(--fac-border);
  border-radius: var(--fac-radius);
  background: var(--fac-bg);
  color: var(--fac-text);
  box-shadow: var(--fac-shadow);
  overscroll-behavior: contain;
  position: relative;
}

.fac-chatbot__panel-art,
.fac-chatbot__header-art,
.fac-chatbot__starter-art {
  pointer-events: none;
  user-select: none;
}

.fac-chatbot__panel-art {
  position: absolute;
  inset: 0;
  z-index: 0;
  overflow: hidden;
}

.fac-chatbot__panel-art svg,
.fac-chatbot__header-art svg,
.fac-chatbot__starter-art svg {
  display: block;
  width: 100%;
  height: 100%;
}

.fac-chatbot__panel > :not(.fac-chatbot__panel-art) {
  position: relative;
  z-index: 1;
}

.fac-chatbot--floating .fac-chatbot__panel {
  position: fixed;
  right: var(--fac-offset-x);
  bottom: calc(var(--fac-offset-y) + var(--fac-launcher-size) + 14px);
  opacity: 0;
  visibility: hidden;
  transform: translate3d(0, 14px, 0) scale(0.985);
  transform-origin: bottom right;
  transition: opacity 0.24s ease, transform 0.24s cubic-bezier(0.22, 1, 0.36, 1), visibility 0s linear 0.24s;
  will-change: opacity, transform;
}

.fac-chatbot--floating.is-open .fac-chatbot__panel,
.fac-chatbot--floating.is-closing .fac-chatbot__panel {
  visibility: visible;
  transition-delay: 0s;
}

.fac-chatbot--floating.is-open .fac-chatbot__panel {
  opacity: 1;
  transform: translate3d(0, 0, 0) scale(1);
}

.fac-chatbot--floating.is-open .fac-chatbot__launcher {
  transform: translateY(-2px) scale(0.98);
}

.fac-chatbot--embedded .fac-chatbot__panel {
  position: relative;
  width: 100%;
  max-height: min(760px, 80vh);
}

.fac-chatbot__header {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 16px 16px 15px;
  min-height: 76px;
  background:
    linear-gradient(180deg, rgba(var(--fac-accent-rgb), 0.08) 0%, rgba(18, 27, 43, 0) 100%),
    var(--fac-header);
  border-bottom: 1px solid var(--fac-border-soft);
  overflow: hidden;
  position: relative;
}

.fac-chatbot__header-art {
  position: absolute;
  inset: auto 0 0;
  height: 48px;
  opacity: 0.45;
  pointer-events: none;
}

.fac-chatbot__header .fac-chatbot__brand,
.fac-chatbot__header .fac-chatbot__close {
  flex: 0 0 auto;
  margin-top: 2px;
}

.fac-chatbot__header-copy {
  min-width: 0;
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 1px 6px 0 0;
}

.fac-chatbot__header-copy h3 {
  font-family: var(--flowrage-heading-font, var(--fac-font));
  margin: 0;
  font-size: 16px;
  font-weight: 700;
  line-height: 1.3;
  color: #ffffff;
}

.fac-chatbot__header-copy p {
  margin: 0;
  font-size: 12px;
  line-height: 1.5;
  color: #c8d4ef;
}

.fac-chatbot__close {
  width: 38px;
  height: 38px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  padding: 0;
  border: 1px solid rgba(var(--fac-accent-rgb), 0.1);
  border-radius: var(--fac-pill-radius);
  background: var(--fac-accent);
  color: #ffffff;
  cursor: pointer;
  transition: transform 0.2s ease, background-color 0.2s ease, color 0.2s ease, border-color 0.2s ease;
  font-family: Arial, sans-serif;
  text-align: center;
}

.fac-chatbot__close svg {
  display: block;
  width: 20px;
  height: 20px;
  pointer-events: none;
}

.fac-chatbot__close:hover,
.fac-chatbot__close:focus-visible {
  background: rgba(255, 255, 255, 0.96);
  color: var(--fac-accent);
  border-color: rgba(var(--fac-accent-rgb), 0.22);
  transform: translateY(-1px);
}

.fac-chatbot__starter,
.fac-chatbot__messages,
.fac-chatbot__lead,
.fac-chatbot__lead-form {
  scrollbar-width: thin;
  scrollbar-color: rgba(153, 194, 255, 0.78) rgba(255, 255, 255, 0.04);
}

.fac-chatbot__starter,
.fac-chatbot__messages {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
}

.fac-chatbot__starter {
  padding: 14px 16px 16px;
  border-bottom: 1px solid var(--fac-border-soft);
  background:
    radial-gradient(circle at top center, rgba(var(--fac-accent-rgb), 0.18), transparent 34%),
    linear-gradient(180deg, rgba(16, 24, 39, 0.96) 0%, rgba(13, 21, 34, 0.98) 100%);
}

.fac-chatbot__starter-copy {
  display: grid;
  justify-items: center;
  gap: 10px;
  padding: 8px 8px 14px;
  text-align: center;
}

.fac-chatbot__starter-hero {
  position: relative;
  width: 132px;
  height: 132px;
  display: grid;
  place-items: center;
}

.fac-chatbot__starter-art {
  position: absolute;
  inset: 0;
  animation: facHaloSpin 18s linear infinite;
}

.fac-chatbot__starter-icon {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 72px;
  height: 72px;
  border-radius: var(--fac-pill-radius);
  background: linear-gradient(145deg, var(--fac-accent-light) 0%, var(--fac-accent) 55%, var(--fac-accent-dark) 100%);
  color: #ffffff;
  box-shadow:
    0 0 0 10px rgba(var(--fac-accent-rgb), 0.06),
    0 0 0 20px rgba(var(--fac-accent-rgb), 0.03),
    0 14px 32px rgba(18, 26, 40, 0.28);
  animation: facStarterFloat 4.8s ease-in-out infinite;
}

.fac-chatbot__starter-icon .fac-icon-bubble {
  fill: #ffffff;
}

.fac-chatbot__starter-icon .fac-icon-dot {
  fill: var(--fac-accent-dark);
}

.fac-chatbot__starter-icon svg {
  display: block;
  filter: drop-shadow(0 2px 6px rgba(18, 8, 44, 0.2));
}

.fac-chatbot__starter-copy h4 {
  margin: 0;
  font-size: 17px;
  font-weight: 700;
  line-height: 1.15;
  color: #f8fbff;
}

.fac-chatbot__starter-copy p {
  max-width: 290px;
  margin: 0;
  font-size: 14px;
  line-height: 1.55;
  color: #cbd5eb;
}

.fac-chatbot__starter-list {
  display: grid;
  gap: 10px;
}

.fac-chatbot__starter-option {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 16px;
  border: 1px solid rgba(var(--fac-accent-rgb), 0.24);
  border-radius: 16px;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.04) 0%, rgba(255, 255, 255, 0) 100%),
    var(--fac-surface-soft);
  color: #f5f8ff;
  text-align: left;
  font-size: 14px;
  font-weight: 600;
  line-height: 1.4;
  cursor: pointer;
  transition: background-color 0.2s ease, border-color 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
}

.fac-chatbot__starter-option-icon,
.fac-chatbot__starter-option-arrow {
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  width: 28px;
  height: 28px;
  border-radius: 10px;
  color: #b3d4ff;
}

.fac-chatbot__starter-option-icon {
  background: rgba(var(--fac-accent-rgb), 0.16);
  color: #cce0ff;
}

.fac-chatbot__starter-option-arrow {
  margin-left: auto;
  background: rgba(255, 255, 255, 0.04);
  color: #b7c7ea;
  transition: transform 0.2s ease, background-color 0.2s ease, color 0.2s ease;
}

.fac-chatbot__starter-option-text {
  flex: 1 1 auto;
  min-width: 0;
}

.fac-chatbot__starter-option:hover,
.fac-chatbot__starter-option:focus-visible {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.06) 0%, rgba(255, 255, 255, 0) 100%),
    #202c43;
  border-color: rgba(153, 194, 255, 0.48);
  transform: translateY(-1px);
  box-shadow: 0 10px 24px rgba(8, 14, 28, 0.22);
}

.fac-chatbot__starter-option:hover .fac-chatbot__starter-option-arrow,
.fac-chatbot__starter-option:focus-visible .fac-chatbot__starter-option-arrow {
  transform: translateX(2px);
  background: rgba(var(--fac-accent-rgb), 0.18);
  color: #efe6ff;
}

.fac-chatbot__messages {
  display: flex;
  flex-direction: column;
  gap: 14px;
  padding: 16px 16px 14px;
  background:
    radial-gradient(circle at 12% 8%, rgba(var(--fac-accent-rgb), 0.08), transparent 24%),
    radial-gradient(circle at 88% 18%, rgba(76, 201, 240, 0.05), transparent 22%),
    linear-gradient(180deg, rgba(16, 24, 39, 0.98) 0%, rgba(14, 22, 36, 1) 100%);
  scroll-behavior: smooth;
}

.fac-chatbot__message {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  opacity: 1;
  transform: translateY(0);
}

.fac-chatbot__message.is-new {
  animation: facMessageIn 0.24s cubic-bezier(0.22, 1, 0.36, 1) both;
}

.fac-chatbot__message--assistant::before {
  display: none;
}

.fac-chatbot__message-body {
  flex: 1 1 auto;
  min-width: 0;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 0;
}

.fac-chatbot__message-avatar {
  width: 36px;
  height: 36px;
  flex: 0 0 36px;
  display: grid;
  place-items: center;
  align-self: flex-end;
  border-radius: 12px;
  overflow: hidden;
  background: linear-gradient(145deg, var(--fac-accent-light) 0%, var(--fac-accent) 55%, var(--fac-accent-dark) 100%);
  box-shadow:
    0 0 0 1px rgba(255, 255, 255, 0.1) inset,
    0 8px 18px rgba(var(--fac-accent-rgb), 0.26);
}

.fac-chatbot__message-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.fac-chatbot__message-avatar svg {
  display: block;
  width: 18px;
  height: 18px;
  filter: drop-shadow(0 1px 3px rgba(18, 8, 44, 0.2));
}

.fac-chatbot__message-avatar .fac-icon-bubble {
  fill: #ffffff;
}

.fac-chatbot__message-avatar .fac-icon-dot {
  fill: var(--fac-accent-dark);
}

.fac-chatbot__message-body .fac-chatbot__message-bubble {
  max-width: 100%;
}

.fac-chatbot__message--assistant .fac-chatbot__message-body .fac-chatbot__message-bubble {
  max-width: min(100%, calc(var(--fac-panel-width) - 78px));
}

.fac-chatbot__message-bubble {
  max-width: 88%;
  padding: 14px 16px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.65;
  white-space: pre-wrap;
  text-align: left;
  word-break: normal;
  overflow-wrap: break-word;
  box-shadow: 0 10px 26px rgba(16, 31, 51, 0.05);
  position: relative;
}

.fac-chatbot__message--assistant .fac-chatbot__message-bubble {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.03) 0%, rgba(255, 255, 255, 0) 100%),
    #222d40;
  color: #f2f6ff;
  border: 1px solid rgba(var(--fac-accent-rgb), 0.12);
  border-bottom-left-radius: 8px;
}

.fac-chatbot__message--user {
  justify-content: flex-end;
}

.fac-chatbot__message--user .fac-chatbot__message-bubble {
  background:
    linear-gradient(135deg, rgba(var(--fac-accent-rgb), 0.18) 0%, rgba(27, 45, 71, 0) 42%),
    #1b2d47;
  color: #ffffff;
  border: 1px solid rgba(var(--fac-accent-rgb), 0.14);
  border-bottom-right-radius: 8px;
}

.fac-chatbot__message-feedback {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 8px 0 0;
  flex-wrap: wrap;
}

.fac-chatbot__feedback-button {
  border: 1px solid rgba(170, 189, 230, 0.24);
  background: rgba(22, 32, 52, 0.72);
  color: #cfd9ef;
  border-radius: 999px;
  padding: 6px 12px;
  font: inherit;
  font-size: 12px;
  line-height: 1.2;
  cursor: pointer;
  transition: background-color 0.18s ease, border-color 0.18s ease, color 0.18s ease;
}

.fac-chatbot__feedback-button:hover,
.fac-chatbot__feedback-button:focus-visible {
  border-color: rgba(77, 143, 255, 0.55);
  background: rgba(39, 50, 77, 0.92);
  color: #ffffff;
}

.fac-chatbot__feedback-button:disabled {
  opacity: 0.72;
  cursor: default;
}

.fac-chatbot__feedback-button.is-selected {
  border-color: rgba(77, 143, 255, 0.72);
  background: rgba(0, 82, 204, 0.28);
  color: #ffffff;
}

.fac-chatbot__feedback-note {
  font-size: 12px;
  color: #9fb0d4;
}

.fac-chatbot__message--typing .fac-chatbot__message-bubble {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 46px;
}

.fac-chatbot__typing-dot {
  width: 8px;
  height: 8px;
  border-radius: var(--fac-pill-radius);
  background: #d6def5;
  opacity: 0.4;
  animation: facTyping 1s infinite ease-in-out;
}

.fac-chatbot__typing-dot:nth-child(2) {
  animation-delay: 0.15s;
}

.fac-chatbot__typing-dot:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes facTyping {
  0%, 80%, 100% {
    transform: scale(0.8);
    opacity: 0.35;
  }
  40% {
    transform: scale(1);
    opacity: 1;
  }
}

@keyframes facMessageIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.fac-chatbot__message-bubble a {
  color: #b9cfff;
  text-decoration: underline;
  text-decoration-color: rgba(185, 207, 255, 0.45);
  text-underline-offset: 2px;
}

.fac-chatbot__message-bubble a:hover,
.fac-chatbot__message-bubble a:focus-visible {
  color: #ffffff;
  text-decoration-color: rgba(255, 255, 255, 0.82);
}

.fac-chatbot__suggestions,
.fac-chatbot__ctas {
  display: flex;
  flex-wrap: nowrap;
  flex: 0 0 auto;
  overflow-x: auto;
  overflow-y: hidden;
  gap: 10px;
  align-items: center;
  min-height: 0;
  padding: 12px 16px;
  border-top: 1px solid var(--fac-border-soft);
  background: #10192b;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior-x: contain;
  scroll-behavior: smooth;
  scroll-padding-inline: 16px;
  scroll-snap-type: x mandatory;
  touch-action: pan-x pinch-zoom;
  cursor: grab;
  -webkit-mask-image: linear-gradient(to right, transparent 0, #000 14px, #000 calc(100% - 14px), transparent 100%);
  mask-image: linear-gradient(to right, transparent 0, #000 14px, #000 calc(100% - 14px), transparent 100%);
}

.fac-chatbot__suggestions.is-dragging,
.fac-chatbot__ctas.is-dragging {
  cursor: grabbing;
  user-select: none;
  scroll-snap-type: none;
  scroll-behavior: auto;
}

.fac-chatbot__suggestions::-webkit-scrollbar,
.fac-chatbot__ctas::-webkit-scrollbar {
  display: none;
}

.fac-chatbot__chip,
.fac-chatbot__cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  min-height: 38px;
  padding: 0 15px;
  border-radius: var(--fac-pill-radius);
  font-size: 12.5px;
  font-weight: 600;
  line-height: 1.25;
  text-align: center;
  white-space: nowrap;
  scroll-snap-align: center;
  scroll-snap-stop: normal;
}

.fac-chatbot__chip {
  max-width: 220px;
  overflow: hidden;
  text-overflow: ellipsis;
  border: 1px solid var(--fac-chip-border);
  background: var(--fac-surface-soft);
  color: #f5f7ff;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.04), 0 6px 18px rgba(5, 11, 22, 0.18);
  cursor: pointer;
  transition: transform 0.2s ease, background-color 0.2s ease, border-color 0.2s ease, box-shadow 0.2s ease;
}

.fac-chatbot__chip:hover,
.fac-chatbot__chip:focus-visible {
  background: rgba(255, 255, 255, 0.1);
  border-color: rgba(153, 194, 255, 0.5);
  transform: translateY(-1px);
}

.fac-chatbot__cta {
  max-width: min(100%, 200px);
  overflow: hidden;
  text-overflow: ellipsis;
  border: 1px solid transparent;
  background: var(--fac-danger);
  color: #ffffff;
  text-decoration: none;
  box-shadow: 0 10px 24px rgba(227, 52, 47, 0.18);
  transition: transform 0.2s ease, background-color 0.2s ease, border-color 0.2s ease;
}

.fac-chatbot__cta:hover,
.fac-chatbot__cta:focus-visible {
  transform: translateY(-1px);
}

.fac-chatbot__cta:not(.is-whatsapp):hover,
.fac-chatbot__cta:not(.is-whatsapp):focus-visible {
  background: var(--fac-danger-strong);
}

.fac-chatbot__cta.is-whatsapp {
  gap: 8px;
  border-color: rgba(37, 211, 102, 0.42);
  background: linear-gradient(180deg, #25d366 0%, #1ebe5b 100%);
  box-shadow: 0 12px 24px rgba(37, 211, 102, 0.2);
}

.fac-chatbot__cta-icon,
.fac-chatbot__cta-icon svg {
  width: 16px;
  height: 16px;
  display: block;
  flex: 0 0 16px;
}

.fac-chatbot__lead {
  padding: 10px 16px 12px;
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  background: var(--fac-bg);
  border-top: 1px solid var(--fac-border-soft);
}

.fac-chatbot[data-fac-view="lead"] .fac-chatbot__messages {
  flex: 0 0 auto;
  max-height: 82px;
}

.fac-chatbot[data-fac-view="intake"] .fac-chatbot__lead {
  flex: 1 1 auto;
}

.fac-chatbot__lead-copy {
  margin-bottom: 10px;
}

.fac-chatbot__lead-copy h4 {
  margin: 0 0 6px;
  font-size: 15px;
  color: #f8fbff;
}

.fac-chatbot__lead-copy p {
  margin: 0;
  font-size: 12.5px;
  line-height: 1.45;
  color: #cdd8f1;
  max-width: 44ch;
}

.fac-chatbot__lead-form {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-radius: 16px;
  background: var(--fac-header);
  max-height: none;
  overflow: visible;
}

.fac-chatbot__lead-form input,
.fac-chatbot__lead-form textarea,
.fac-chatbot__composer input {
  width: 100%;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.05);
  color: var(--fac-text);
  padding: 12px 13px;
  font-size: 14px;
  line-height: 1.5;
}

.fac-chatbot__lead-form input::placeholder,
.fac-chatbot__lead-form textarea::placeholder,
.fac-chatbot__composer input::placeholder {
  color: var(--fac-text-muted);
}

.fac-chatbot__lead-form input:focus,
.fac-chatbot__lead-form textarea:focus,
.fac-chatbot__composer input:focus {
  outline: none;
  border-color: rgba(var(--fac-accent-rgb), 0.65);
  box-shadow: 0 0 0 2px rgba(var(--fac-accent-rgb), 0.18);
}

.fac-chatbot__lead-form textarea {
  min-height: 92px;
  max-height: 140px;
  resize: vertical;
}

.fac-chatbot__lead-consent {
  display: grid;
  grid-template-columns: 16px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  color: #d3dcf5;
  font-size: 12px;
  line-height: 1.55;
}

.fac-chatbot__lead-consent input[type="checkbox"] {
  width: 16px;
  height: 16px;
  margin: 2px 0 0;
}

.fac-chatbot__lead-consent a {
  color: #b7c8ff;
  text-decoration: underline;
}

.fac-chatbot__lead-actions {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 10px;
  align-items: stretch;
}

.fac-chatbot__primary,
.fac-chatbot__secondary,
.fac-chatbot__send {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  padding: 0 16px;
  border-radius: 12px;
  border: 1px solid transparent;
  cursor: pointer;
  transition: transform 0.2s ease, background-color 0.2s ease, border-color 0.2s ease;
}

.fac-chatbot__lead-actions .fac-chatbot__primary,
.fac-chatbot__lead-actions .fac-chatbot__secondary {
  width: 100%;
  min-width: 0;
  text-align: center;
  font-size: 13px;
  padding: 0 12px;
  white-space: nowrap;
}

.fac-chatbot__primary,
.fac-chatbot__send {
  background: linear-gradient(135deg, var(--fac-accent) 0%, var(--fac-accent-strong) 100%);
  color: #ffffff;
}

.fac-chatbot__secondary {
  background: rgba(255, 255, 255, 0.05);
  border-color: rgba(255, 255, 255, 0.12);
  color: #dce4fb;
}

.fac-chatbot__primary:hover,
.fac-chatbot__primary:focus-visible,
.fac-chatbot__secondary:hover,
.fac-chatbot__secondary:focus-visible,
.fac-chatbot__send:hover,
.fac-chatbot__send:focus-visible {
  transform: translateY(-1px);
}

.fac-chatbot__composer {
  flex: 0 0 auto;
  padding: 10px 16px 14px;
  border-top: 1px solid var(--fac-border-soft);
  background: var(--fac-header);
}

.fac-chatbot__composer form,
.fac-chatbot__composer-inner {
  display: flex;
}

.fac-chatbot__composer {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
}

.fac-chatbot__send {
  width: 46px;
  min-width: 46px;
  padding: 0;
}

.fac-chatbot__send-icon,
.fac-chatbot__send-icon svg {
  width: 18px;
  height: 18px;
  display: block;
}

.fac-chatbot.is-busy .fac-chatbot__send,
.fac-chatbot.is-busy .fac-chatbot__primary {
  opacity: 0.75;
  cursor: progress;
}

@media (max-width: 767px) {
  .fac-chatbot {
    --fac-offset-x: 12px;
    --fac-offset-y: 12px;
    --fac-panel-width: calc(100vw - 24px);
    --fac-panel-max-height: calc(100dvh - 104px);
  }

  .fac-chatbot__panel {
    border-radius: 22px;
  }

  .fac-chatbot__starter,
  .fac-chatbot__messages,
  .fac-chatbot__suggestions,
  .fac-chatbot__ctas,
  .fac-chatbot__composer,
  .fac-chatbot__lead {
    padding-left: 14px;
    padding-right: 14px;
  }

  .fac-chatbot__lead-actions {
    grid-template-columns: 1fr 1fr;
  }

  .fac-chatbot__lead-form {
    padding: 10px;
  }

  .fac-chatbot__lead-form input,
  .fac-chatbot__lead-form textarea,
  .fac-chatbot__composer input {
    padding: 11px 12px;
    font-size: 13px;
  }

  .fac-chatbot__lead-form textarea {
    min-height: 82px;
  }

  .fac-chatbot[data-fac-view="lead"] .fac-chatbot__messages {
    max-height: 64px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .fac-chatbot__launcher,
  .fac-chatbot__starter-art,
  .fac-chatbot__starter-icon,
  .fac-chatbot__panel,
  .fac-chatbot__message,
  .fac-chatbot__typing-dot,
  .fac-chatbot__primary,
  .fac-chatbot__secondary,
  .fac-chatbot__send,
  .fac-chatbot__cta {
    animation: none !important;
    transition: none !important;
    scroll-behavior: auto !important;
  }
}

@keyframes facHaloSpin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

@keyframes facStarterFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-4px); }
}

@keyframes facLauncherPulse {
  0%, 100% { transform: scale(1); box-shadow: 0 16px 36px rgba(11, 29, 49, 0.18); }
  50% { transform: scale(1.05); box-shadow: 0 20px 44px rgba(11, 29, 49, 0.25); }
}

@keyframes facMessageIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.fac-chatbot__close svg {
  display: block;
  width: 20px;
  height: 20px;
  pointer-events: none;
}